Senior DevOps Engineer

Job description


Windows 10 updates every 6 months, DevOps teams drop application updates every 2-4 weeks and Virtual Desktop populations are growing into tens of thousands.  This is a recipe for disaster if not properly managed.  Rolling out any update to an environment runs the risk of shifting resource demand and therefore massive overspending or even worse, deteriorated end user experience.  As the velocity of change increases and the populations using VDI continue to grow, Change Management is becoming EUC’s Achilles Heel.  Login VSI helps to solve these challenges. 


Come work for the undisputed industry standard in performance and availability testing for Change Management. We are known across the industry for our patented VSIMAX metric, used by vendors like VMware, Citrix, Microsoft, Cisco, Dell/EMC, HP, Lenovo and more to highlight the performance of their given platforms and products.  But that’s just the tip of the iceberg.   We are a global company with customers all over the world. Our list of Enterprise customers already is a who’s-who of leading Banking, Insurance, Healthcare, Education and Government entities.  We invite you to contribute to a better desktop experience for millions of end-users who rely on our products to ensure their End-User Experience is never compromised as a result of poor VDI Change Management. We need people that are experienced Citrix/Horizon/RDS consultants, are willing to travel and build and share their knowledge.  We need you to help us meet the growing demand to deploy our products in new customer accounts and support our existing Vendor and Enterprise customers. 

The challenge we offer 

Are you a desktop expert, and do you enjoy solving complex IT issues? Are you experienced with testing automation, and C# scripting? Are you looking for a better way to use your extensive knowledge in virtualization of applications and desktops?  Is this the moment for the next step in your career? 


Our company is growing fast and that’s why we are looking for someone like you to further strengthen our international team of expert Professional Services and Support engineers. If you like to work with cutting edge technology, within Fortune 500 accounts and with leading IT-vendors, speaking to clients all over the world, with onsite engagements in interesting locations, this may be an opportunity for you. 


How you can contribute

You will help our clients successfully deploy, customize and operate the Login VSI testing solutions, and you will help Login VSI to grow faster into a large international company, by: 

  • Taking responsibility for delivery of our Professional Service offerings 
  • Helping to institutionalize Change Management in our customers 
  • Implement specific tests they care about, then implementing that scenario within our products.
  • Resolving the most challenging of technical support issues 
  • Providing guidance to our other engineering staff 
  • Promoting and encouraging adoption of our software, through occasional trade shows
  • Handling mission critical customer issues 
  • Working with our development staff to improve our products 

What’s in it for you

  • A 21st Century work environment including 
    • Flexibility in work hours 
    • The ability to work from home or at our Boston area office 
  • compensation and benefits package, including 401K matching
  • Opportunity to grow within the company 
  • Potential to build your personal brand in the industry by contributing to reference materials and speaking at Industry Conferences. 


The technical skills you need include

  • Experience with Citrix XenApp/XenDesktop/Horizon/MS RDS 
  • Deep experience with Windows OS
  • AD / DNS / DHCP – Fundamentals 
  • Broad level System Administrator knowledge – knowledge of networking, storage, anti-virus etc.
  • Knowledge of PowerShell / Docker / C# 
  • Scripting Experience with C#

Personal attributes we seek include

  • Pro-Active and assertive – take ownership of issues and drive to successful outcomes
  • Detailed and timely - Organize timely responses to customer issues / Take responsibility for team tasks; update tracking systems to ensure high quality records are maintained
  • Training and learning oriented – help your team to maintain 100% customer satisfaction 
  • Team leader 
  • Collaborative and solution focused - Recognizing faults and issues in and outside of the “job scope” and working with the appropriate teams to resolve.